Reference

Terms Conditions That Cover How We Operate Together

These terms set out what you can expect from pk88 and what we ask of you when you open and use your account.

Account eligibility applies where local law permitsTouch 'n Go eWallet, Boost, GrabPay coveredUpdates communicated via your registered contactGoverned by applicable Malaysian lawYour account is personal and non-transferable
pk88 Terms Conditions That Cover How We Operate Together
HOW WE HANDLE YOUR ACCOUNT

Security, Data, and Your Rights Under These Terms

Account Security Your pk88 account is protected by password and OTP verification. We never share login credentials with third parties, and session tokens expire automatically after inactivity to protect your wallet.
Data Retention We hold your account data for the period required under applicable Malaysian law. You can request a summary of what we hold by contacting support — we respond to data requests in writing within a reasonable timeframe.
Cookie Use pk88 uses session and analytics cookies to keep your login active across your browser and to understand how the platform is used. You can adjust cookie preferences in your browser settings at any time.
Requesting Changes To update your registered details — email, contact number, or payment method — go to Account Settings or contact support directly. Identity verification may be required before changes take effect.
REACH OUR TEAM

How to Contact pk88 About These Terms

Team online

Live Chat

Reach our support team directly through the live chat window on pk88 — available for account and terms queries during published support hours.

Email Support

Send a written query to our support address listed on the Contact page. We reply to terms-related questions in writing so you have a record of the response.

In-Account Messaging

Log in to your pk88 account and use the messaging feature to flag a terms concern. Responses appear in the same thread so your history stays in one place.

Common Questions About These Terms

These terms apply to anyone who opens and uses a pk88 account where access is permitted under local law. By registering, you confirm you meet the eligibility conditions set out at sign-up.

We'll notify you by email or in-platform message before any update takes effect. If you continue using your account after that point, it means you've accepted the revised version.

No. Your pk88 account is personal and non-transferable. Using another person's account — or allowing someone else to use yours — is a breach of these terms and may result in account suspension.

Contact our support team through live chat or the in-account messaging feature. Give us the date, amount, and payment method — Touch 'n Go eWallet, Boost, or GrabPay — and we'll investigate and respond in writing.

We hold registration details, transaction history, and session data for the period required by applicable Malaysian law. You can request a written summary of your data by contacting our support team directly.

Promotion-specific conditions are read together with these main terms, not instead of them. Where they overlap, the promotion conditions apply to that offer and the main terms cover everything else.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.